Demo workspace — sample data for Studio Lucia, a fictional hair salon in Zagreb. Competitor figures come from public posts. No provider is called and nothing is saved.

Settings

Connection, guardrails and keys

Connected accounts

Connected
Business
Studio Lucia
Instagram
@studiolucia.zg · 4.820
Facebook
Studio Lucia Zagreb · 2.140
TikTok
@studiolucia · 910
Posts a week today
2

Hard rules

These sit above everything it has learned. A lesson cannot overrule them and neither can confidence.

  • Never quote a price that is not in the price list

    If it is not written down, it says it will check and hands over.

  • Never promise a date the calendar cannot hold

    Slots are offered from the calendar, never invented.

  • Never auto-send on a complaint

    Drafted and held, whatever the confidence score says.

  • Never reply to an unknown number outside the window

    Paid templates are never sent without you pressing send.

API keys

Keys are prefixed eso_ and shown once at creation

  • Production

    ech_live_9d41••••••••••••••••

    Created 18 Apr 2026

    Last used 7 Aug 2026

  • Staging

    ech_test_2b07••••••••••••••••

    Created 22 May 2026

    Last used 2 Aug 2026

Data and retention

WhatsApp threads contain personal data. The defaults here are the conservative ones.

Message retention
18 months, then deleted
Phone numbers
Masked everywhere except the thread
Training imports
Deleted after extraction
Erasure requests
Removes the contact and its lessons